Legal

Privacy Policy

Last updated: 1 January 2025

1. Introduction

Grozelonxun ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit https://grozelonxun.world or place an order with us.

This policy is prepared in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation, "GDPR") and the Dutch implementation act (Uitvoeringswet AVG).

2. Data Controller

The data controller responsible for your personal data is:

Grozelonxun
Dobbe 55, 8032 JX Zwolle
The Netherlands
Email: write-to-usInfo-@grozelonxun.world
Tel: +31208885031

3. What Personal Data We Collect

We may collect the following categories of personal data:

  • Identity data: first name, last name.
  • Contact data: email address, telephone number, delivery address.
  • Transaction data: details of products ordered and payments made.
  • Technical data: IP address, browser type and version, time zone, browser plug-in types, operating system and platform, and other technology on the devices you use to access our website.
  • Usage data: information about how you use our website and products.
  • Communication data: messages you send us via the contact form.

4. Legal Basis for Processing

Purpose Legal Basis (GDPR Art. 6)
Processing your order and fulfilling the contract Art. 6(1)(b) — Performance of a contract
Responding to enquiries Art. 6(1)(b) — Performance of a contract / Art. 6(1)(f) — Legitimate interests
Compliance with legal obligations (e.g. accounting, tax) Art. 6(1)(c) — Legal obligation
Analytics cookies (with consent) Art. 6(1)(a) — Consent
Marketing communications (with consent) Art. 6(1)(a) — Consent

5. How We Use Your Personal Data

  • To process and fulfil your orders and deliver products to you.
  • To manage your relationship with us, including responding to your enquiries.
  • To comply with legal and regulatory obligations.
  • To improve our website and services through analytics.
  • To send marketing communications where you have given your consent.

6. Data Sharing and Transfers

We do not sell, rent, or trade your personal data. We may share your data with:

  • Delivery partners (solely for order fulfillment).
  • Payment processors operating under their own GDPR-compliant privacy frameworks.
  • IT and hosting service providers acting as data processors under written agreements.
  • Professional advisers (lawyers, accountants) under obligations of confidentiality.
  • Competent authorities where required by law.

Where any transfer of personal data takes place outside the European Economic Area (EEA), we ensure adequate safeguards are in place (Standard Contractual Clauses or equivalent).

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Order and transaction data: 7 years (Dutch tax law requirement).
  • Contact form submissions: 2 years from last contact.
  • Analytics data: up to 26 months (anonymised after 14 months).
  • Marketing consent records: until consent is withdrawn, plus 3 years.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of access (Art. 15): obtain a copy of the personal data we hold about you.
  • Right to rectification (Art. 16): request correction of inaccurate or incomplete data.
  • Right to erasure (Art. 17): request deletion of your data in certain circumstances.
  • Right to restriction (Art. 18): request that we restrict processing of your data.
  • Right to data portability (Art. 20): receive your data in a structured, machine-readable format.
  • Right to object (Art. 21): object to processing based on legitimate interests or for direct marketing.
  • Right to withdraw consent (Art. 7(3)): withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at: write-to-usInfo-@grozelonxun.world

You also have the right to lodge a complaint with the Dutch supervisory authority, the Autoriteit Persoonsgegevens (AP): www.autoriteitpersoonsgegevens.nl.

9. Cookies

We use cookies and similar tracking technologies. For detailed information, please refer to our Cookie Policy.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, use, alteration, or disclosure. Our website is served exclusively over HTTPS. Access to personal data is restricted to personnel who require it for their duties.

11. Children

Our website and products are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the most recent revision is shown at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

For any questions about this Privacy Policy or our data practices, please contact:
Email: write-to-usInfo-@grozelonxun.world
Post: Grozelonxun, Dobbe 55, 8032 JX Zwolle, The Netherlands